Can I pay my assessments online?
Yes! Once you are logged in, select the Make a Payment button on the Dashboard or the Make a Payment tab on the Billing page to be directed to the payment processing service.
I own multiple units within one association, multiple units across various CMA-managed associations, and/or I am a member of an association that has a master association as well. How do I see and manage both of my accounts in my Owner Portal?
Log into your owner portal by entering your Login information in the top right corner of this site. If you don't already see all of your units linked to your portal you can scroll to the bottom of the page, and click the Submit a New Request button. From there, click the General Request button and select General Question from the Choose Type of Request Dropdown box. Please provide the details of the units (which address and in which associations) you would like linked. Please also let us know what your mailing address is if it is not already the same on all accounts.
I have a question about my account or billing. How do I contact the management company?
Log into your owner portal by entering your Login information in the top right corner of this site. Once logged in, scroll to the bottom of the page, and Click the Submit a New Request button. From there, click the General Request button and select "Billing Question" from the Choose Type of Request Drop-down box. You can select "General Question" if you need information about your association but not specifically about your owner account.
What are the Governing Documents of an Association?
Owner associations derive their basic legal authority for their existence, activities, and actions from state statutes (laws) and certain legal documents:
What are the Articles of Incorporation?
What is the Declaration?
The underlying document of an owner association, apart from state law, is the Declaration. It may also be known as CC&Rs, Declaration of Condominium, or Declaration of Covenants, Conditions, and Restrictions (CC&Rs). A Master Deed may be in place on some condominiums. The Declaration is the constitutional law of the association. The Declaration defines the limits and inclusions of ownership for the owners and the association. As a legal entity, the association is better prepared to pursue certain business needs, such as entering contracts, raising funds, filing liens, and collecting fees in foreclosure.
The Declaration may contain:
What are Bylaws?
The Declaration forms the constitutional foundation of the association; the Bylaws define the laws and operating procedures of the association. Bylaws detail the framework for governing the association that is authorized in the Declaration. They address the association's structure, the board, the officers, the definition of a quorum, the ability to enter into contracts, etc. Bylaws provide reliable guidance for board members at meetings in addition to:
What are Rules & Regulations?
Rules and regulations are the operational and behavioral laws that apply directly to association residents and their guests. They state acceptable and/or unacceptable conduct for all Owners, their guests, visitors, and tenants. Rules and regulations may generate conflict between the board and the owner(s) since they may provide restrictions regarding noise, pets, use of the property or common areas, and fining procedures, however, good rules serve the interests of the entire association and protect the common areas.